Nicholas M. Olanrewaju
Strategic Operations & Service Delivery Leader
📍 Watford (London), UK
10+
Years Leadership
£900K+
P&L Management
120+
Staff Oversight
100%
Compliance Record
Strategic Operations & Service Delivery Leader
📍 Watford (London), UK
Strategic operations and service delivery leader with over 10 years of experience providing oversight of regulated (OFSTED & CQC), people-intensive services, with a strong focus on governance, performance management, and P&L accountability across complex operating environments.
Trusted at senior level to ensure regulatory compliance, operational discipline, and consistent delivery through structured leadership and clear accountability. Experienced in multi-site operations, financial management, workforce planning, risk management, and regulatory assurance, with a proven ability to strengthen operating frameworks, support service growth, and maintain inspection readiness.
Known for embedding governance and performance systems that enable efficiency, quality, and compliance. Drives results through supportive leadership, building team cohesion by developing personal relationships with staff and creating environments where teams work collaboratively to resolve challenges and deliver exceptional outcomes.
Led comprehensive quality improvement programme following OFSTED findings, designing governance and QA framework while coaching operational staff to improve early issue identification and embed inspection-ready oversight.
Restored 100% contractual compliance across multi-provider portfolio within full annual review cycle through structured monitoring, performance escalation, and corrective action planning.
Held full operational P&L accountability, leading budget planning, cost optimisation, and variance reporting to executive leadership while maintaining service quality and safety standards.
Led end-to-end regulatory readiness programmes for OFSTED registration, building inspection-ready governance, evidence, and practice in line with Quality Standards.
HTR Care & Recruitment | London, UK
Senior operational leader accountable for end-to-end performance, governance, and growth across multi-service, regulated care and recruitment operations.
HATS Group | London, UK
Senior operations and contract leader accountable for large-scale, safety-critical service delivery, commercial performance, and governance.
Commissioning Service - Hertfordshire County Council
Senior contract governance and performance professional accountable for supplier assurance and compliance oversight across complex, publicly funded service portfolios.
Addison House Kattz Care Services Therapeutic Children's Home | London, UK
Led end-to-end operational delivery for specialist residential service, ensuring safe, structured, and high-quality outcomes.
Safe Haven Services
Aug 2025 – Present
Illuminance Fostering Services
Dec 2021 – Aug 2022
Tools, methodologies, and thought leadership in operations and governance
Training resource covering key worker practice, trauma-informed care, life story work, and reflective practice models for social care professionals.
Audit frameworks, quality assurance templates, and governance tools developed through operational leadership experience.
Case studies, methodologies, and insights from driving performance in regulated environments.
Milton Keynes College
Sept 2025 – Expected Dec 2026 (In Progress)
CMI MemberChartered Institute of Public Finance and Accountancy
2023
Contract drafting, negotiating SOWs, SLAs, contract reviews
Westminster University
2019
Foundation & Practitioner
Thames Valley University
2010
2:1 Classification | Registered with Social Work England
Open to senior contract, commissioning, and operations leadership opportunities